We aim to refund you within 12 business days of the product being returned to IAMLUCENT, however these times may be impacted during high volume periods.
All returns will be credited to the original method of payment. We cannot process your refund to an alternative card. The refund will be issued upon processing the returned product(s). You will receive an email notification upon completion of return processing.
Please note this timeframe has been impacted by COVID-19.